Cover Page

561812

5 

Aug 2009

Table of Contents

381259

27 

Jan 2010 

Chapter 1 Introduction

1.1

Introduction to this Manual

346644

10 

Aug 2009 

1.2

Policy Overview

346851

3

Aug 2004

1.3

Program Administration

346857

4 

Aug 2009

1.4

Funding Arrangements

346900

2

Aug 2004

1.5

Rights and Responsibilities of Applicants and Recipients

346913

3

Aug 2004

Chapter 2 Program Administration

2.1

Social Assistance Files

346916

3

Aug 2004

2.2

Payment of Benefits

346932

3

Aug 2004

2.3

Overpayments and Recoveries

346950

1

Aug 2004

2.4

Repayment Agreements

346956

3

Aug 2004

2.5

Fraud

347007

4

Aug 2004

2.6

Investigation and Prevention

347008

1

Aug 2004

2.7

Appeals Overview

347009

11

Jan 2005

2.8

Appeals Committee

347011

5

Jan 2005

2.9

Program Monitoring and Review

347014

4 

Aug 2009

Chapter 3 Application and Assessment

3.1

Application Process

347039

1

Aug 2004

3.2

Time Frame and Forms Required

347055

1

Aug 2004

3.3

Identification and Other Documentation

347057

3

Aug 2004

Chapter 4 Eligibility

4.1

Basic Support Allowance Eligibility

355377

5

Sep 2006

4.2

Employability and Eligibility

355382

4

Feb 2007

4.3

Residency and Citizenship

355387

1

Aug 2004

4.4

Family Unit

355419

3

Sep 2006

4.5

Eligibility and Under Nineteen Years of Age

355438

3 

Aug 2009

4.6

Other Benefits and Waiting Period

355442

1

Aug 2004

4.7

Assets

355443

8 

Aug 2008

4.8

Unearned Income

355503

3

Aug 2004

4.9

Income and Exemption Eligibility

355543

12

Apr 2008

4.10

Persons With Persistent Multiple Barriers

548133

4

Sep 2006

4.11

Rate Table for Social Assistance

518066

5

Apr 2007

Chapter 5 Shelter Allowances

5.1

Shelter Allowances Overview

355716

3

Aug 2004

5.2

Utilities

355719

3

Aug 2004

5.3

Room and Board 

355720

4 

Jul 2008

5.4

Rent or Personal Mortgage Payments

355724

3

Jul 1999

5.5

Home Maintenance and Repairs

355727

1

Apr 2000

5.6

Minimum Shelter Allowance

355730

5 

Jul 2008

5.7

National Housing Act

355764

1

Apr 2000

5.8

Shared Parenting Assistance

355776

1

Feb 2003

Chapter 6 Children Out of Parental Home (COPH)   

6.1

Eligibility for COPH

355778

10 

Jan 2010

6.2

Rate Table for COPH 

355783

2 

Jan 2010

1- Sample Letters

2- COPH Forms

Jan 2010

Jan 2010

Chap

ter 7

7.1

Eligibility for Hardship Assistance

355832

3

Sep 2006

7.2

Awaiting Other Benefits

355843

1

Aug 2004

7.3

Income in Excess of Allowable Limits

355849

1

Jul 1999

7.4

Assets in Excess of Allowable Limits

355850

1

Jul 1999

7.5

Quit Work or Fired for Cause

355853

1

Jul 1999

7.6

Sponsorship Breakdown

355864

1

Jul 1999

7.7

Strike or Lockout

355886

1

Jul 1999

7.8

Income and Assets Exemptions for Hardship Assistance

355888

4 

Apr 2008

7.9

Identification Not Established

355902

1

Jan 2001

7.10

Transient Applicants

355904

1

Dec 2001

7.11

Rate Tables for Hardship Assistance

548463

4

Apr 2007

Chapter 8 Persons with Disabilities Assistance

8.1

Persons with Disabilities

548387

5

Aug 2007

8.2

Rate Table for Persons with Disabilities

548460

2

Apr 2007

Chapter 9 Special Allowances

9.1

Incentive Allowance

355918

1

Aug 2004

9.2

Special Needs Allowance

355922

1

Nov 2000

9.3

(Section Removed)

9.4

(Section Removed)

9.5

Camp Fee Allowance

355932

1

Aug 2004

9.6

School Start-up Allowance

355939

4

Aug 2006

9.7

Work Clothes and Work Transportation

355941

1

Nov 2000

9.8

Work Force Entry Benefit

355942

1

Nov 2000

9.9

Moving Costs

355944

1

Aug 2002

9.10

Special Transportation

355945

1

Nov 2000

9.11

Guide Animal Allowance

355952

3

May 2007

Chapter 10 Health Benefits

10.1

Medical Services Plan and Pharmacare

362751

5 

Aug 2007

10.2

Health Benefits

362762

6 

Aug 2007

10.3

Dental

362766

6

Aug 2007

10.4

Orthodontia

362777

5

Aug 2007

10.5

Optical Services

362792

8

Aug 2007

10.6

Health-Related Travel

362796

4

Aug 2007

10.7

Medical Equipment

362798

4

Aug 2007

10.8

Medical Supplies

362800

4

Aug 2007

10.9

Eligible Items

362816

4 

Aug 2007

10.10

Non-Eligible Items

362822

4 

Aug 2007

Chapter 11 Other Benefits

11.1

Categories of Child Benefits

366696

8

Aug 2006

11.2

Family Bonus Top-up Allowance

366705

8

Aug 2006

11.3

Supplementary Assistance to Age Security Pension

366720

10 

Aug 2007

11.4

Comfort Allowance and Clothing Allowance for Recipients in Special Care Facilities

366726

5

Feb 2007

11.5

December Supplementary Allowance

379197

3

Nov 2000

11.6

Bus Passes

379247

1

Aug 2004

11.7

Burial or Cremation Conditions and Procedures

379254

1

Aug 2004

11.8

Burial or Cremation Role of Personal Representative

379264

1

Aug 2004

11.9

Natal Allowance

355927

3

Aug 2007

11.10

Diet Allowance

355929

2

Feb 2010

11.11

Infant Formula Allowance

821682

1

Aug 2007

Chapter 12 Transition to Employment Programs

12.1

Work Opportunity Program (WOP)

379971

6 

Aug 2009

12.2

Aboriginal Social Assistance Recipient Employment Training Initiative (ASARET)

380032

4

Feb 2007

12.3

Training and Employment Support Initiative (TESI)

380122

5

Feb 2007